Clear the snag list before handover
Drive the defects to zero before you hand over: work the open snags, re-inspect the fixes, and only sign the closeout when the list is genuinely clear.
How it works, step by step
3 steps across the platform - what you do at each one, and why it matters.
Work the open snags down
Punch listGo through the punch list, make sure every open snag is assigned to the trade that owns it with a date to fix by, and chase the ones blocking handover to the front of the queue.
Why: A snag with no owner and no date is a snag that does not get fixed. Assigning and dating each one is what turns a stale list into work that actually closes before the handover date.
Re-inspect the fixes
InspectionsInspect each snag the trade says is done, close the ones that genuinely pass and reopen the ones that do not, with a photo either way, so closed means checked.
Why: A snag closed on the trade's word alone is the one the client finds on their walk-round. A quick re-inspection is what keeps the list honest and stops handover slipping when the client rejects a half-done fix.
Sign off on a clean list
Close-outWith the snags verified clear, complete the closeout checklist and record the sign-off, so handover proceeds on evidence that the defects are actually done, not on a promise to finish later.
Why: Handing over on a promise to close snags later is how a defects list becomes a dispute. Gating closeout on a clean, verified list is what protects your retention and your reputation with the client.