Cases / Handover & lifecycle
Handover & lifecycle

Run a handover acceptance inspection

Walk the finished works with the client, record what passes and what does not against the acceptance criteria, drive the defect list down to zero and issue a clean acceptance.

3 steps11 minGeneral contractorProject / construction management firmOwner / operator (FM)Developer / client

How it works, step by step

3 steps across the platform - what you do at each one, and why it matters.

1

Walk the acceptance inspection

Inspections

Go through the works area by area against the agreed acceptance criteria, marking each item pass or fail with a note and a photo, and record who attended and what was witnessed.

Why: A structured inspection against written criteria replaces a vague walkaround where each side remembers a different outcome. A shared, evidenced record is what stops the acceptance turning into an argument later.

InFinished worksAcceptance criteriaOutInspection recordPass/fail results
2

Clear the defect list

Punch list

Turn every failed item into a punch list entry with its location, owner and a due date, hand each to the trade responsible and track the list down to nothing before you call it done.

Why: The defect list is the exact distance between practically complete and truly accepted, and the client feels every open item. Driving it to zero is usually what releases acceptance and the payment tied to it.

InFailed itemsResponsible tradesOutPunch list entriesDefect list at zero
3

Issue acceptance

Close-out

Confirm every acceptance item is passed and the punch list is closed, then issue the signed acceptance to the client with the inspection record and photos attached as the evidence behind it.

Why: Acceptance is what starts the defects liability period from an agreed, documented point and shifts care of the works to the client. Issuing it cleanly, with the record behind it, protects you through the warranty years.

InDefect list at zeroInspection recordOutSigned acceptanceDefects period started
Modules

Modules in this playbook

3 / 184 platform modules

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